Sales Agent Terms & Conditions

1. Definitions

"Biznapoa" is the provider of its business software services. "Partner" is an individual accepted into the Biznapoa Partner Program. "Referral Link" is the unique registration link assigned to each Partner. "Commission" is the amount earned under Section 4 after a customer's payment is confirmed.

2. Eligibility & Registration

2.1 You must be at least 18 years of age and legally capable of entering a binding agreement.

2.2 You must register through the official Biznapoa Solutions Sales Agent registration form and provide accurate personal information including your full name, email address, and phone number.

2.3 Biznapoa Solutions reserves the right to accept or reject any application at its sole discretion. Your Agent account becomes active only after review and approval by a Biznapoa Solutions administrator.

2.4 Upon activation you receive a unique Referral Code that identifies sales attributed to you.

3. Agent Obligations & Code of Conduct

3.1 You agree to represent Biznapoa Solutions professionally and honestly. You shall not make false or misleading statements about our products, pricing, or capabilities.

3.2 You shall not engage in spamming, unsolicited messaging, or any deceptive marketing practice to generate referrals.

3.3 You shall not impersonate Biznapoa Solutions or claim to be an employee. You are an independent contractor earning commission on sales you facilitate.

3.4 You shall not use paid search advertising that includes Biznapoa Solutions trademarks without prior written permission.

3.5 Violation of these terms may result in immediate deactivation of your Agent account and forfeiture of unpaid commissions.

4. Commission Structure

4.1 The Partner earns a fixed 5% of each confirmed subscription payment made by a business attributed to the Partner, including recurring renewals.

4.2 Commission is calculated from the amount actually confirmed by the payment provider and credited in the same currency as the customer's payment. Trial periods, failed payments and unconfirmed transactions do not earn commission.

4.3 Commission rates are fixed at 5% for this program. Any future program change will be communicated to Partners before it takes effect.

4.4 Failed, abandoned, or provider-reversed payment attempts do not earn commission.

4.5 Commission is credited automatically after Biznapoa verifies the successful payment. A transaction is credited once even if a payment notification is delivered more than once.

5. Withdrawals

5.1 You may request a withdrawal once your available balance reaches KES 100 or USD 1.00.

5.2 KES payouts may be requested by M-Pesa or bank transfer. USD payouts are requested by bank transfer.

5.3 Biznapoa reviews requests and pays them manually. The request remains reserved until it is marked paid or rejected; rejected funds return to your available balance.

5.4 Biznapoa Solutions may request verification of your identity or payment details before processing a withdrawal.

5.5 You are responsible for the accuracy of the payment details you provide.

6. Referral Tracking

6.1 A referral is attributed when a new business registers using your unique registration link. The partner attribution is saved to that business account for future subscription payments and renewals.

6.2 Biznapoa will make reasonable efforts to attribute referrals correctly. If an attribution dispute arises, Biznapoa's decision is final.

6.3 Attribution is recorded at registration and remains attached to the referred business account while the Partner account is active.

7. Confidentiality

7.1 You may receive information about Clients, pricing, or internal processes. You agree to keep such information confidential and use it solely for the purpose of facilitating sales as an Agent.

7.2 This obligation survives the termination of your Agent relationship.

8. Limitation of Liability

8.1 Biznapoa Solutions is not liable for any indirect, incidental, or consequential loss arising from your participation in the Agent Program.

8.2 Biznapoa Solutions's total liability to you under these terms is limited to the total commissions earned and unpaid at the time the liability arose.

9. Termination

9.1 Either party may terminate this agreement with 7 days' written notice.

9.2 Biznapoa Solutions may terminate immediately in the event of a material breach, fraudulent activity, or conduct that damages Biznapoa Solutions's reputation.

9.3 Upon termination, you may withdraw any Earned Commission still in your balance. Pending commissions not yet earned from confirmed payments will be forfeited.

10. General Provisions

10.1 These terms are governed by the laws of the Republic of Kenya.

10.2 Biznapoa Solutions reserves the right to amend these terms at any time. Continued participation after notice of changes constitutes acceptance.

10.3 If any provision is found unenforceable, the remainder remains in full effect.